Privacy policy

We care deeply about protecting your privacy. Please send us any questions or comments you may have.

By using Interpreters' Help, you agree to the collection and use of your personal information as described in this policy. If we make any significant changes to this policy, we will notify you by posting a notice of such changes on the website.

We will never spam you.

We do send notifications regarding your account and related to the Service (ex: for new messages, new comments, colleague requests), but you can turn these off.

We will never disclose your personal information without your permission.

We will never rent or share your personal information—especially your e-mail addresses—with a third party without your express permission, unless required by law. Never ever!

When you publish content or information using the Profile settings, it means that you are allowing everyone, including people off of Interpreters' Help, to access and use that information, and to associate it with you (i.e., your name and profile picture). Unless you checked the "Anonymous" option in the Account settings. In that case, only your username and profile picture will be visible by others.

When you enable "Directory inclusion", it means that you are allowing everyone, including people off of Interpreters' Help, to access and use that information on, and to associate it with you (i.e., your name, profile picture, about, education, languages combinations, speciality, experience, website, etc.).

We give you full control over your information, including the ability to wipe it from our system.

You can update your account information and preferences at any time. You can delete your account whenever you choose.

We will only access your personal information when:Personal (mandatory): Name, e-mail address, password, timezone

All passwords are stored on our server in encrypted form - not even we can tell what they are! If you lose your password, we will send you an e-mail with a link to a form where you can change it.

Usage: Number of logins, last login, activity and error logs

This data helps us to monitor the health of and to diagnose errors and slowness issues when they crop up. sends a "cookie" to your computer that contains an identification number unique to the computer you are using. This cookie allows us to provide you with a continuous experience and to record how our service is being used.

Like most web sites, we log each visit to each web page. A log entry may contain information typically found in the "header" of your web browser's request, including the type of browser you used, your Internet Protocol (IP) address, and the date and time of day. We may also log your cookie's identification number and the URL of the last site you visited. This log information is important for issues of security, audit and quality improvement, as well as for monitoring the health of our service.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Cookies help us deliver our services. By using our services, you agree to our use of cookies. Learn more